FREQUENTLY ASKED QUESTIONS

WHAT DO I NEED TO BRING WITH ME IN ORDER TO MAKE A PURCHASE?

In order to make a purchase at our dispensary, you will need to bring your valid MMJ card, whether it be a digital or physical copy. If it is your first time visiting our dispensary, please bring a valid form of identification (driver’s license or state-issued ID). This MUST be a physical copy. We do not accept digital versions of government-issued IDs. Your MMJ Card does not serve as a valid form of identification, as it clearly states on the back. 

Currently, we are cash-only. We have two ATMS available for use if needed, one in the lobby and one on the sales floor.

DO I HAVE TO MEET WITH A BUDTENDER EVERY TIME IN ORDER TO PURCHASE MY MEDICINE?

You do not need to meet with a budtender every time you come to the dispensary. Instead of shopping in-store, you can place an order online through our website, and we will have that order ready for you at one of our pick-up windows. Please wait to receive a text notification saying your order is ready before checking in with one of our receptionists. 

*Note: If you would like to add to your online order, you may do so. We can easily grab any prepackaged items for you at the pick-up window. However, if you wish to add any deli-style flower, we will need to check you in again to our “in-store” queue as we do not have scales to weigh out flower in the online pick-up area.

DOES THE SOURCE DELIVER?

Yeah! We deliver from Tuesday to Saturday between 11 am and 6 pm. For more information about our home delivery program, click here.

Jobs at The Source FAQs

WHO SHOULD APPLY TO WORK AT THE SOURCE?

We are looking for hardworking, talented, and reliable people to be a part of our team. Our team is a collective of multi-talented individuals who strive daily to help others. We seek applicants who are passionate about cannabis and who are highly motivated to learn more about it and its therapeutic properties. Our company thrives on teamwork and communication so the ability to work well with others is extremely important.  

Kindness, patience, and compassion are a must when working at The Source as we serve patients with various ailments. We care about and respect everyone in our community and welcome applicants whose values align with our company’s values of education, quality, friendliness, and inclusivity.

HOW DO I APPLY TO WORK AT THE SOURCE?

If you are interested in working at The Source, please get in touch by filling out our contact submission form. The Source team will reply as soon as possible.

WHAT QUALIFICATIONS DO I NEED TO WORK AT THE SOURCE?

  • Sales experience and customer service skills are a big plus.
  • Digital literacy: Our company works with various software programs. It is important to have basic knowledge of computers.
  • Previous cannabis experience is preferred, but not required. Experience with cannabis does not guarantee a job.

Interested in building your cannabis resume? Check out the links below:

BESIDES MY LOVE OF CANNABIS, WHY SHOULD I APPLY TO WORK AT THE SOURCE?

The Source is a unique and dynamic craft cannabis company that is constantly elevating its standards to be the best dispensary. In addition to boasting friendly and attentive budtending services and enlightening product education opportunities, The Source team also operates a boutique grow cultivation and formulation lab and kitchen. Our facility allows us to focus on researching and developing the finest cannabis products in the state of Arkansas with a team that feels more like family.

The Source Loyalty Program FAQs

Do you have a rewards program?

Yes, we offer a generous loyalty program that allows you to redeem points for discounts and merchandise at the dispensary. Learn more here.

WHAT IS THE SOURCE LOYALTY PROGRAM?

The Source loyalty program is our way of thanking our patients for shopping with us. Patients who sign up for our loyalty program will now accumulate CannaCoins when they shop at our dispensary, which they can then redeem for rewards.

HOW DO I SIGN UP FOR THE SOURCE LOYALTY PROGRAM?

You can sign up for The Source loyalty program by scanning with your phone’s camera any of the QR codes located throughout the dispensary and downloading The Source app. Once the app is downloaded, create an account.

HOW DOES THE SOURCE LOYALTY PROGRAM WORK?

The Source Loyalty Program works in a tier system. For every $1.00 spent, you will receive 1 CannaCoin, ie. $100 spent = 100 CannaCoins. The more CannaCoins you accumulate, the greater the reward. Tiers will evolve over time with more awesome rewards to potentially redeem.

DO CannaCoins EXPIRE?

No! CannaCoins never expire, so even if you’re only visiting for a short period of time, your CannaCoins will be available the next time you’re in town!

HOW CAN I FIND OUT HOW MANY CannaCoins I HAVE?

You can see how many CannaCoins you have accumulated in The Source mobile app on your account homepage. Your budtender can also tell you how many CannaCoins you’ve accumulated by checking your CannaCoins wallet at the time of redemption.

WHY DON’T I SEE CannaCoins FOR MY RECENT PURCHASE?

CannaCoins take 24 hours to update, so if the app does not reflect your CannaCoins, check back in a day!

IT’S BEEN 24 HOURS, AND MY CannaCoins STILL AREN’T SHOWING.

If your loyalty account is missing CannaCoins from your most recent transaction after 24 hours, it is likely your phone number or email was not used when checking out. Let your budtender know immediately so we can make any needed adjustments on our backend.

CAN I REDEEM MULTIPLE OFFERS IN ONE TRANSACTION?

Yes, as long as you have enough CannaCoins available, you can make more than one tiered discount redemption in a single transaction. Automatically applied discounts, however, cannot be combined. If another larger discount is applicable, the higher discount will be applied to the purchase.

The Source App FAQs

HOW DO I GET THE SOURCE MOBILE APP FOR MY PHONE?

To get The Source mobile app, go to the app store on your phone and search “The Source.” Click download.

DOES IT COST ANYTHING TO USE THE SOURCE MOBILE APP?

Nope! The Source mobile app is completely free to use!

MMJ Card FAQs

HOW DO I GET A MEDICAL CANNABIS CARD?

Permission to legally purchase medicinal cannabis in Arkansas is given by the Arkansas Department of Health (ADH) in the form of a Medical Marijuana Card (MMJ Card). In order to obtain an Arkansas MMJ card, you must:

  • Be 18+ years of age or a minor with parental consent;
  • Be diagnosed with a qualifying medical condition. View qualifying medical conditions
  • Have the official written certification form signed by a physician. View our recommended physician;
  • Be an Arkansas resident with proof of residency (an Arkansas driver’s license or state ID issued by the DMV). 
  • State law prohibits members of the Arkansas National Guard or the United States Military from obtaining an MMJ card.
  • Pay a nonrefundable $50 application fee to the Arkansas Department of Health.

WHAT COUNTS AS A QUALIFYING MEDICAL CONDITION?

Patients diagnosed by a physician with the following medical conditions may be considered for an MMJ Card:

  • Cancer
  • Glaucoma
  • Positive status for HIV and AIDS
  • Hepatitis C
  • Amyotrophic lateral sclerosis
  • Tourette’s syndrome
  • Crohn’s disease
  • Ulcerative colitis
  • Post-traumatic stress disorder (PTSD)
  • Severe arthritis
  • Fibromyalgia
  • Alzheimer’s disease
  • Cachexia
  • Peripheral neuropathy
  • Intractable pain – (pain that has not responded to ordinary medication, treatment, or surgical measures for more than six [6] months)
  • Severe nausea
  • Seizures, including without limitation those that are characteristic of epilepsy
  • Severe and persistent muscle spasms, including without limitation those that are characteristic of multiple sclerosis
  • Other conditions or treatments approved by the ADH.

Reference this page for an up-to-date list of qualifying medical conditions.

HOW DO I GET WRITTEN CONSENT FROM A PHYSICIAN?

In order to obtain an MMJ Card in the state of Arkansas, written consent from a physician is required. This certificate needs to be signed by a physician and submitted to the ADH during the application process. To start: 

  1. Book an appointment with a physician and discuss your medical conditions. View our recommended physician here. 
    *Note: Doctor fees are in addition to the $50 state application fee
  2. The physician will issue a certificate if one or more of the approved qualifying conditions listed above is met.

ONCE WRITTEN CERTIFICATION IS OBTAINED FROM A PHYSICIAN, WHAT DO I DO?

Once the written certification form is signed by a physician, the next step is to complete and submit an application to the ADH. 

The easiest and most efficient way to apply for your MMJ card is by submitting an application online. New patients can register here

Applications can also be submitted by mail. 

Send the completed patient application form along with:

  1. A completed Physician Written Certification form;
  2. A copy of the front of your Arkansas Driver’s License or DMV-issued Arkansas state ID; and 
  3. A $50 non-refundable check or money order made payable to:

Arkansas Department of Health
4815 W Markham, Slot 50 
Little Rock, AR 72205

HOW LONG DOES IT TAKE TO RECEIVE MY CARD ONCE I’VE SUBMITTED MY APPLICATION?

Once you have submitted your application and paid the $50 non-refundable fee to the state, it can take anywhere from 2 to 30 days or more for your application to be approved. Typically though, it takes around 14 business days for your application to be approved and your card issued. 

If you applied online, you can check the status of your application through the account you created when you registered. When the tag next to your application says “ISSUED,” your card is ready. 

*Note: When you log in to your account, a digital copy of your MMJ card will pop up. This is NOT the correct card. Click the “ok” button and scroll right. Click on the button that says “PDF.” This is the card you will need to show on your visit to our dispensary.

You should receive a hard copy of your card in the mail; however, if you would like to visit our dispensary before receiving your physical card, you can print out a copy or show us the digital copy on your phone. 

Unfortunately, a digital copy is not issued if you applied through the mail. Please wait until you receive your physical card in the mail to come in and shop.

WHAT DO I DO NOW THAT I HAVE MY CARD?

Once you have your issued MMJ card, you can enter our dispensary. No need for an appointment! Come in any day between the hours of 10 am and 8 pm and meet with one of our patient consultants, or budtenders as we call them, in the cannabis industry. 

Our budtenders are extremely knowledgeable and ready to help you identify the cannabis product that is right for you. We have answers if you have questions about strains, potency, dosage, products, etc.. 

If you don’t want to meet with a budtender, you can check out our menu online and place an order for pick-up instead.

HOW LONG IS MY CARD GOOD FOR?

In Arkansas, your Medical Marijuana Card is valid for 1 year. You will need to renew your card after 1 year if you decide to continue purchasing medical cannabis. The renewal process is the same process for getting your card the first time around: meet with a physician, get your certificate, and submit your information and application fee to the ADH.

DOES ARKANSAS RECOGNIZE MEDICAL MARIJUANA CARDS FROM OTHER STATES?

Unfortunately, Arkansas does not have a reciprocity program. It does not recognize Medical Marijuana Cards from other states as valid forms of ADH approval to purchase medicinal cannabis in the state of Arkansas. It does, however, have a Visiting Patient program. In order to apply for a Visiting Patient card, you’ll need your home state Medical Marijuana Card or equivalent, a completed application, and a $50 application fee. Visiting Patient cards are valid for 90 days.

CAN I USE MY ARKANSAS MEDICAL CANNABIS CARD TO PURCHASE CANNABIS IN OTHER STATES?

Alabama

Alabama does not recognize out-of-state medical cannabis cards.

Alaska

Alaska’s medical cannabis program does not recognize out-of-state MMJ cards. However, purchasing up to one ounce of cannabis for recreational purposes in Alaska is legal.

Arizona

Arizona state law allows a visiting qualifying patient with a registry identification card or its equivalent, issued by the qualifying patient's home state, to possess or use cannabis. However, a visiting patient is not authorized to obtain cannabis from a dispensary because the dispensary is required in statute to access a verification system before dispensing cannabis.
However, recreational (adult-use) cannabis is legal to purchase in Arizona, with a possession limit of up to 2.5 ounces (about 70.87 g).

California

California doesn’t recognize out-of-state medical marijuana cards, but visitors to California can apply for a California medical marijuana identification card (MMIC) without a California address. Recreational cannabis is also legal in California, with a possession limit of up to one ounce of flower or eight grams of concentrate.

Colorado

Colorado residents may apply for the state’s medical marijuana program, but Colorado doesn’t recognize out-of-state medical cannabis cards. However, recreational cannabis is legal in Colorado, with a possession limit of one ounce or 28 grams.

Connecticut

Connecticut does not recognize out-of-state medical cannabis cards, though recreational cannabis is legal for adults 21 and older.

Delaware

Only Delaware residents can apply for their state’s medical marijuana program.

Florida

Florida does not recognize out-of-state medical cannabis cards.

Georgia

Georgia allows patients to safely access low-THC medical cannabis oils (with up to 5% THC) within the state.

Hawaii

Hawaii allows out-of-state patients to apply for their medical marijuana program as visiting patients instead of recognizing other states’ medical marijuana programs. Those with serious or terminal conditions can get their applications fast-tracked.

Idaho

Medical and recreational use of cannabis is fully illegal in the state of Idaho.

Illinois

Illinois does not recognize out-of-state medical marijuana cards. However, recreational cannabis is legalized for adults 21 and older.

Indiana

Only hemp-derived CBD is available in Indiana. Otherwise, both medical and recreational/adult use of cannabis is prohibited in the state.

Iowa

Iowa's Medical Cannabis Program remains highly restrictive, allowing patients only 4.5g every 90 days (about 3 months). The state does not allow for out-of-state medical marijuana cards.

Kansas

Cannabis is illegal in Kansas, whether for medical reasons or recreational use.

Kentucky

Medical cannabis use is legal in the state of Kentucky; however, the state does not recognize out-of-state mmj cards or certificates.

Louisiana

Patients visiting Louisiana can purchase medical cannabis from a licensed pharmacy. They must fill out a mandatory form provided by the pharmacy and provide proof of their valid state-issued medical cannabis registry identification card or its equivalent.

Maine

Medical cannabis patients visiting Maine are only required to show their state-issued mmj card to purchase medical marijuana while in the state.
Recreational cannabis is legal, but a medical card grants you the same protections in Maine as in your home state.

Maryland

Out-of-state medical cannabis cards are not accepted in Maryland. However, recreational cannabis is legalized for those 21 and over.

Massachusetts

Massachusetts does not recognize out-of-state medical cannabis certificates or cards.  but allows recreational sales for those aged 21 or over.

Michigan

Michigan’s dispensaries can choose if they will recognize an out-of-state medical marijuana card or not. However, recreational cannabis is legal for those aged 21 or over in Michigan. The possession limit is 2.5 ounces (about 70.87 g).

Minnesota

Iowa's Medical Cannabis Program remains highly restrictive, allowing patients only 4.5g every 90 days (about 3 months). The state does not allow for out-of-state medical marijuana cards.Minnesota does not recognize out-of-state medical cannabis cards; however, recreational cannabis is legal for adults 21 and older.

Mississippi

Mississippi allows for out-of-state visitors to apply for a medical cannabis card just as the state’s residents do. Applications can be made up to thirty days before arriving in Mississippi, and cards are valid for fifteen days.

Missouri

Missouri does not accept out-of-state medical cards. However, recreational cannabis is legal for adults 21 and older.

Montana

Montana does not recognize other states’ medical cannabis cards. However, recreational cannabis is legalized for adults 21 and over.

Nebraska

Marijuana is illegal in Nebraska, and the state has not yet legalized recreational or medical marijuana use.

Nevada

Nevada recognizes all other states’ medical cannabis cards, meaning you receive the same rights as an out-of-state patient as a Nevada-residing one.

New Hampshire

If the qualifying condition for your medical cannabis card from your home state is on New Hampshire’s qualifying condition list, then New Hampshire will recognize your medical cannabis card, however, qualified-out of-state patients may not shop at New Hampshire dispensaries. Their medical cannabis card allows them only to legally possess medical marijuana within the state.

New Jersey

New Jersey recognizes other states’ medical marijuana cards. Medicinal cannabis patients from other states may register for a nonrenewable, six-month MCP card for use during their stay in New Jersey.   Out-of-state patients will need to consult with a registered New Jersey healthcare practitioner who will enroll them in our registry. They will need to use the reference number and registry ID number they get from the provider and a current copy of their registration in their home state’s program to set up an account in our patient portal. Patients are allowed to possess up to three ounces of cannabis flower. New Jersey has also legalized recreational cannabis.

New Mexico

New Mexico currently allows medical cannabis patients from out-of-state to possess and purchase medical cannabis while in the state. Recreational cannabis use is also legal in New Mexico.

New York

New York does not recognize other states’ medical marijuana cards or certificates. However, recreational cannabis is legalized for adults 21 and older.

North Carolina

Cannabis is illegal in North Carolina, whether for medical reasons or recreational use. However, the Eastern Band of Cherokee Nation’s lands within the borders of North Carolina has legalized both medicinal and recreational use.

North Dakota

The state of North Dakota does not recognize medical marijuana cards issued in other states. Individuals moving to North Dakota who want to obtain a North Dakota medical marijuana card must complete the patient application under the state's medical marijuana program.

Ohio

Ohio does not recognize medical marijuana cards issued by other states; however, recreational cannabis use is legal for adults 21 and over.

Oklahoma

Oklahoma requires visitors to apply for an out-of-state patient license rather than recognize other states’ medical cannabis certificates and identification cards. Only patients with a state-issued medical cannabis card are eligible. Out-of-state patient licenses are valid for 30 days.

Oregon

Oregon does not recognize out-of-state medical cannabis cards. However, cannabis is legal for recreational use in Oregon for anyone 21 or older and can be purchased at retail dispensaries up to one ounce (or 28 g).

Pennsylvania

Pennsylvania does not recognize out-of-state medical cannabis cards.

Rhode Island

Rhode Island accepts out-of-state medical cannabis cards. Visiting patients must present their out-of-state medical card and valid government ID to purchase medical cannabis from a dispensary. Reciprocal patients may possess up to 2.5 ounces (about 70.87 g) of flower.

South Carolina

Cannabis is illegal in South Carolina, whether for medical or recreational use.

South Dakota

South Dakota does not permit medical marijuana cardholders from other states to purchase within its borders.

Tennessee

Cannabis is illegal in Tennessee, and use is only permitted for a small range of medical conditions. Tennessee has some allowances for using non-psychoactive CBD oil to treat severe conditions like epilepsy or cancer, so there is a limited medical marijuana program.

Texas

Texas’s Compassionate Use Program (CUP) allows certain physicians to prescribe low THC cannabis for medical purposes. Out-of-state medical cards, however, are not valid in the state.

Utah

Medical marijuana patients visiting Utah who meet one of the state’s qualifying conditions may register with the state for a non-Utah resident card, allowing the possession and use of medical cannabis per Utah’s legal restrictions. Non-Utah resident cards are valid for 21 days and are capped at two 21-day periods per calendar year.

Vermont

Vermont does not recognize other states’ medical marijuana cards. However, adults 21 and older who are not patients can possess up to 1 ounce (28 grams) of marijuana or 5 grams of hashish for recreational purposes and grow a maximum of two mature marijuana plants or four immature marijuana plants.

Virginia

Virginia doesn’t recognize other states’ medical marijuana cards. Recreational cannabis, however, is legal in the state for adult-use.

Washington

Washington does not have medical cannabis reciprocity. However, recreation is legal and allows those over 21 to purchase up to one ounce of cannabis.

Washington D.C.

Washington, D.C. recognizes other states’ medical cannabis cards, and the possession limit is one ounce. However, D.C. only recognizes mmj cards from a specific list of states with comparable medical marijuana programs.  

This list includes:
Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Illinois, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina - Eastern Band of Cherokee Indians, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Puerto Rico, Rhode Island, South Dakota, Utah, Vermont, Virginia, Washington, West Virginia

West Virginia

West Virginia does not recognize other state’s medical cannabis cards.

Wisconsin

Cannabis is illegal in Wisconsin. The state only permits the use of hemp-derived cannabidiol (CBD) containing no more than 0.3% THC.

Wyoming

Cannabis is illegal in Wyoming, regardless of whether it’s medical or recreational.

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